SMS/Text Messaging Terms & Conditions
Last Updated: April 2026
Program Name
Lourie Life & Health Agent Support Messages
Program Description
Lourie Life & Health provides recurring customer care and operational SMS/text messages to licensed health insurance agents who are contracted with, onboarding with, or receiving broker support from Lourie Life & Health.
Messages may include responses to agent support requests, contracting status updates, carrier appointment status updates, document requests, certification and training reminders, compliance reminders, system access notices, and service alerts.
This SMS/text messaging program is not used for marketing, lead generation, consumer advertising, promotional offers, or messages to insurance consumers.
Opt-In
Licensed agents opt in by providing their mobile phone number through an agent onboarding, contracting, or support form and checking an optional SMS consent box. The SMS consent box is not pre-selected. You can find the consent box on our Contact Us page: Contact Us – Lourie Agents
By opting in, agents agree to receive recurring customer care and operational text messages from Lourie Life & Health related to broker support, contracting, carrier appointment status, training, compliance, system access, and service requests.
Consent to receive SMS/text messages is not a condition of purchasing any goods or services.
Message Frequency
Message frequency varies based on support requests, onboarding status, contracting activity, certification deadlines, compliance requirements, and operational needs.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan and any applicable charges. Lourie Life & Health is not responsible for fees charged by your carrier.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.
You may also use the following opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.
After opting out, you may receive one final confirmation message confirming that you have been unsubscribed. You will no longer receive messages from this SMS program unless you opt in again.
Help Instructions
For help, reply HELP to any message or contact us using the information below:
Lourie Life & Health
3710 Landmark Drive, Suite 206
Columbia, SC 29204
Phone: 803-256-2067
Email: [email protected]
Privacy
Your privacy is important to us. SMS opt-in consent and mobile phone numbers collected for SMS purposes will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers only as necessary to deliver and support the SMS/text messaging program.
Please review our Privacy Policy here:
https://www.lourieagents.com/privacy-policy/
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and network operator.